Comments on: Twitter for Support? http://www.solo-technology.com/blog/2008/06/28/twitter-for-support/ A Technology Crow in search of Bright Shiny Objects Tue, 16 Mar 2010 15:01:48 -0600 http://wordpress.org/?v=2.9.2 hourly 1 By: Chris http://www.solo-technology.com/blog/2008/06/28/twitter-for-support/#comment-44727 Chris Sun, 29 Jun 2008 23:12:47 +0000 http://www.solo-technology.com/blog/?p=2012#comment-44727 I hadn't seen the WP stuff over there before. Intriguing... Following this is a bit daunting though! http://getsatisfaction.com/wordpress/overheard I hadn’t seen the WP stuff over there before. Intriguing…

Following this is a bit daunting though!
http://getsatisfaction.com/wordpress/overheard

]]> By: Mark http://www.solo-technology.com/blog/2008/06/28/twitter-for-support/#comment-44725 Mark Sun, 29 Jun 2008 22:44:07 +0000 http://www.solo-technology.com/blog/?p=2012#comment-44725 If or when Twitter ever do get to spending their money ona service that stays up I'd like to use it more and I have 2 other accounts I could do it through - multiple browsers are a good thing. I like getsatisfaction - seen that WP support is there? They even have an Akismet support line there. Odd given I know just where it really is. I think the idea behind it is very good but it needs some more pushing it to the fore. If or when Twitter ever do get to spending their money ona service that stays up I’d like to use it more and I have 2 other accounts I could do it through – multiple browsers are a good thing.

I like getsatisfaction – seen that WP support is there? They even have an Akismet support line there. Odd given I know just where it really is. I think the idea behind it is very good but it needs some more pushing it to the fore.

]]> By: Chris http://www.solo-technology.com/blog/2008/06/28/twitter-for-support/#comment-44724 Chris Sun, 29 Jun 2008 22:35:24 +0000 http://www.solo-technology.com/blog/?p=2012#comment-44724 Good points, Mark. And yeah, I sure wouldn't ever make Twitter my primary support vector! And frankly, I'd also be sure to use a sep. account if I was. Look at Lloyd from your company, for instance. I briefly followed him until every tweet was him doing "twitter support". That got tedious fast. Dropped. The mozilla guys at least spin it off twitter and over to getsatisfaction -- I thought that was clever. Good points, Mark. And yeah, I sure wouldn’t ever make Twitter my primary support vector!

And frankly, I’d also be sure to use a sep. account if I was. Look at Lloyd from your company, for instance. I briefly followed him until every tweet was him doing “twitter support”. That got tedious fast. Dropped.

The mozilla guys at least spin it off twitter and over to getsatisfaction — I thought that was clever.

]]> By: Mark http://www.solo-technology.com/blog/2008/06/28/twitter-for-support/#comment-44693 Mark Sun, 29 Jun 2008 14:29:45 +0000 http://www.solo-technology.com/blog/?p=2012#comment-44693 Given the woeful state of twitter, it's broken tracking, it's broken IM and it's broken replies I find it easier to discover issues by walking around my neighbourhood with a megaphone. Twitter is just about useless for this and I've been tracking several items for a few months now. Given the woeful state of twitter, it’s broken tracking, it’s broken IM and it’s broken replies I find it easier to discover issues by walking around my neighbourhood with a megaphone.

Twitter is just about useless for this and I’ve been tracking several items for a few months now.

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