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14Aug/09

Active Directory Repairs and Server Upgrades

MachineLOGIC brought me into the project initially to do some "cleanup work" before they got into server replacements. The client had a small handful of servers all in an Active Directory domain and they had some additional servers coming, but first they wanted to get the existing domain issues squared away.

I started with about 5 hours of work chasing down event log issues and fixing them. There were problems with NTP, sites, replication that were resolved. Then I assisted with moving common services (like RAS / DHCP / DNS / WINS) from the old to new services. Also swung over login scripts, shares, shared printers and backup jobs.

10Apr/09

Home Visit: Viruses and such

When I was full-time independent I did a lot of home visits for PC repair. Huge market there, can't deny it but that's a market  that I generally avoid these days. However, I still help out with some of my best clients for those days and this was one of them.

She had some issues with odd error messages, software misconfigured, backups not running and viruses. I spent a few hours there and got things squared enough way for her to use the computer.  Malwarebyte's Anti-malware was the star of this show; it found and swatted her bugs instantly. The rest was just routine maintenance to update some backup jobs and do a bit of cleanup.

24Jan/09

PC Backup and Restore

This one was a quick evening project. Helped a private party get all their data backed up before they ran the HP restore utility on their PC. Straight-forward and painless which is definitely the preference for home visits!

28Nov/08

Small Company Check-Up

A local company without IT support had 8 machines (6 in town and 1 remote) that all needed a general health check. I walked them though installing remote access software on each and then spent the next few evenings going through each machine.

For each machine, I checked Windows Update settings and ensured they were current and set to automatic mode (most were missing XP Service Pack 3 so that also had to be installed). I then reviewed their antivirus/malware software, ran the scans and cleaned up the inevitable [minor] infections. I also checked over hardware specs and made suggestions where necessary.